About me

Gathered product requirements from clients, created roadmaps, planned projects according to budgets, and refined and assigned tasks to designers and developers.

Evaluated feature needs and pain points analysis for content management and user experience.

Established and ran daily standups, wrote technical documentation for engineers and clients, and designed and implemented solutions for IAM, CMS, and CRM.

Established SDLC processes for digital projects and products in order to streamline product launches and proactively prevent bugs.

Oversaw the discovery and design process, vetted vendors, managed engineers, and ensured delivery was high-quality and WCAG compliant.

Managed A/B tests and implemented analytics solutions for eCommerce clients.

Gathered requirements, wrote documentation, and project managed the integration of tax compliance software.

Established agile methodology in order to manage and continuously improve three distinct products for Arcadia: website, blog, and support center.

Analyzed website data, user interviews, and screen recordings to improve conversion rates in accordance with user growth KPIs.

Created a reporting template, collaborated with the data team to determine a Bayesian method to evaluate experiments, and created a cross-platform tracking solution with GTM.

Worked closely with marketing, product, and data teams to design and implement frontend tools for user engagement and closing gaps in user flows.

Led the development of the official Democratic Party website and microsites.

Translated designs into responsive websites, developed frontend tools, and created rapid-response templates.

Supported volunteer, officer election, and voter activities with CMS and CRM solutions.

Designed and developed Wordpress and Drupal websites for clients in education, non-profit, and political sectors.

Gathered product requirements, analyzed data, and worked closely with stakeholders in order to optimize content management and user experience for an enterprise website.

Led training sessions on content management, SEO, and user experience for non-technical audiences.

Managed the agency's Drupal website, social media, blog, and SharePoint site.

Reorganized the website's content, resulting in a significant drop in bounce rates and an increase in search engine referral traffic.

Developed responsive email templates for stakeholder newsletters and public outreach.

Implemented Eventbrite and Google Forms solutions for agency programs and public engagement.

Established an editorial process for timely and organized website updates.